Frequently questions asked
Have questions about our products, or services? Find answers to the most common inquiries here.
How do i place an order on PURECARAT.in?
Ordering on PURECARAT.in is easy and safe. Once you have found the item you would like to purchase, click the "ADD TO CART" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout via multiple payment options available You may also order over the phone by calling +91 816 094 9270.
Is it safe to buy a diamond and other pieces of jewellery on PURECARAT website?
Yes, you can order diamonds, jewelry, and more without worrying about a thing.
Your information is safe with us. Also, when you're checking out, you can feel doubly secure if you see an "s" after the "http" in our website address (https://www.purecarat.in).
All browsers display this to let you know you're in a secure environment thanks to our use of Secure Socket Layer (SSL) technology. To be sure you're browsing secure pages, look for the icon of a closed padlock at the bottom of the web page. This icon appears in the latest versions of Google Chrome and Microsoft Edge/Internet Explorer to indicate that your information is protected.
How long will my order take to arrive?
Generally, we take 10-12 working days for all items (there are a few items that will take 2-3 weeks). If we have an item in stock, we can sometimes deliver within 48-96 hours.
You can see the delivery time for your chosen item when viewing that particular product.
If you need your order urgently or for a very specific date, please contact us at support to our WhatsApp number (+91 816 094 9270 ) mentioning your requirement along with the Invoice / Order number. We'll do everything we can to have your item delivered to you before time.
What is your Exchange policy?
Well, If you didn't LOVE your PURECARAT purchase and wanted a refund, you can simply call our Jewelers Consultant at +91 816 094 9270. and they will guide you through the process. Please see our detailed Exchange policy.
What are payment options available for purchase?
PURECARAT offers multiple methods to make payments for your order including Credit Card /Debit Card/ Net Banking/ UPI/ Rupay/Paypal. Please note all Credit/Debit card details remain confidential and private with our trusted payment gateways use SSL encryption technology to protect your card information.
Who do i contact if i have any more questions?
For any further queries, please feel free to reach out to us at hello@PURECARAT.in or you can simply call our Jewellery Consultant at +91 816 094 9270 , We're here to assist you.
Do celebrities buy lab-grown diamonds?
Absolutely! Many celebrities are embracing lab-grown diamonds for their stunning beauty and ethical advantages. Stars like Emma Watson, Natalie Portman, and Mark Ruffalo have publicly supported sustainable and conflict-free jewelry choices, including lab-grown diamonds
Are lab-grown diamonds real or fake?
Lab-grown diamonds are 100% real diamonds - chemically, physically, and optically identical to mined diamonds. They are created in a controlled environment using advanced technology that replicates the natural diamond formation process. Unlike diamond simulants (like cubic zirconia or moissanite), lab-grown diamonds have the same hardness, brilliance, and crystal structure as natural diamonds.
Why do people prefer natural diamonds over lab-grown diamonds?
Many people prefer natural diamonds due to their rarity, history, and perceived value. Natural diamonds are formed over millions of years deep within the earth, making each stone unique with a story that connects buyers to nature’s wonders. Some buyers see natural diamonds as a symbol of tradition and prestige, often valuing their long-standing cultural significance.
Additionally, the natural diamond market has a well-established infrastructure, including resale value and inheritance appeal, which influences buyer preference. However, lab-grown diamonds are gaining popularity for their ethical sourcing and affordability, providing a sustainable alternative without compromising on beauty or quality.
How much does a 2 carat diamond cost lab grown?
No, lab-grown diamonds do not fade or turn yellow over time. Like natural diamonds, they are made of pure carbon crystals, which are highly durable and maintain their brilliance for a lifetime.
Their color and clarity remain stable, making them an excellent choice for lasting beauty. To keep your lab-grown diamond sparkling, simply follow regular cleaning and care guidelines.
Do Lab-Grown Diamonds Fade or Turn Yellow?
No, lab-grown diamonds do not fade or turn yellow over time. Like natural diamonds, they are made of pure carbon crystals, which are highly durable and maintain their brilliance for a lifetime.
Their color and clarity remain stable, making them an excellent choice for lasting beauty. To keep your lab-grown diamond sparkling, simply follow regular cleaning and care guidelines.
How to know if a lab diamond is good quality?
Evaluating a lab-grown diamond’s quality involves checking the classic 4Cs: Cut, Color, Clarity, and Carat weight—similar to natural diamonds. A premium lab diamond typically features:
- Maximizes sparkle and light reflection.
Preferably near colorless (grades D through J) for a bright, clear look.
Fewer internal flaws or external marks indicate higher clarity.
The diamond’s size, balanced with other quality factors.
Make sure your diamond is accompanied by certification from trusted labs like IGI or GIA to confirm its authenticity. Purchasing from reputable brands such as Purecarat ensures you receive verified quality and expert craftsmanship.
Can I get a gift receipt or personalized packaging?
Definitely! Purecarat offers elegant gift packaging and personalized message options.
You can select these services during checkout to make your gift extra special.
What is the future of lab-grown diamonds?
The future of lab-grown diamonds looks incredibly promising as consumer awareness about sustainability and ethical sourcing grows.
Lab-grown diamonds are expected to capture a larger share of the global diamond market due to their eco-friendly production, affordability, and identical quality compared to mined diamonds.
Advancements in technology will continue to improve the quality and variety of lab-grown diamonds, making them more accessible and appealing to younger, environmentally conscious buyers.
Are Lab Grown Diamonds durable?
Yes, lab-grown diamonds are just as durable as natural diamonds. Made of pure carbon with the same crystal structure, they score a 10 on the Mohs hardness scale, making them one of the hardest substances on earth.
This means lab-grown diamonds can withstand everyday wear and tear, making them perfect for engagement rings, wedding bands, and everyday jewelry. Proper care will keep them sparkling beautifully for a lifetime.
Do Lab Grown Diamonds have Resale Value?
Lab-grown diamonds are real diamonds with the same physical and chemical properties as natural ones. However, when it comes to resale value, lab-grown diamonds typically have a lower resale price compared to mined diamonds.
This is mainly because lab-grown diamonds are newer to the market and are priced lower due to their sustainable and cost-effective production.
While lab-grown diamonds may not retain resale value as strongly as natural diamonds, they offer excellent value for personal use allowing you to own a larger or higher-quality diamond for less.
As the market for lab-grown diamonds grows and gains wider acceptance, their resale value may improve over time.
Do Lab Grown Diamonds Cost Less than Natural Diamonds?
Yes, lab-grown diamonds generally cost 30% to 40% less than natural diamonds of the same size and quality.
This price difference is because lab-grown diamonds are created in controlled environments, eliminating the high costs and environmental impact associated with mining.
Despite being more affordable, lab-grown diamonds have the same physical, chemical, and optical properties as natural diamonds, offering the same sparkle and durability.