FAQs

Ordering on PURECARAT.in is easy and safe. Once you have found the item you would like to purchase, click the "ADD TO CART" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout via multiple payment options available You may also order over the phone by calling +91 816 094 9270.

Yes, you can order diamonds, jewelry, and more without worrying about a thing.

Your information is safe with us. Also, when you're checking out, you can feel doubly secure if you see an "s" after the "http" in our website address (https://www.purecarat.in).

All browsers display this to let you know you're in a secure environment thanks to our use of Secure Socket Layer (SSL) technology. To be sure you're browsing secure pages, look for the icon of a closed padlock at the bottom of the web page. This icon appears in the latest versions of Google Chrome and Microsoft Edge/Internet Explorer to indicate that your information is protected.

Generally, we take 10-12 working days for all items (there are a few items that will take 2-3 weeks). If we have an item in stock, we can sometimes deliver within 48-96 hours.
You can see the delivery time for your chosen item when viewing that particular product.
If you need your order urgently or for a very specific date, please contact us at support to our WhatsApp number (+91 816 094 9270 ) mentioning your requirement along with the Invoice / Order number. We'll do everything we can to have your item delivered to you before time.

Well, If you didn't LOVE your PURECARAT purchase and wanted a refund, you can simply call our Jewelers Consultant at +91 816 094 9270. and they will guide you through the process. Please see our detailed Exchange policy.

PURECARAT offers multiple methods to make payments for your order including Credit Card /Debit Card/ Net Banking/ UPI/ Rupay/Paypal. Please note all Credit/Debit card details remain confidential and private with our trusted payment gateways use SSL encryption technology to protect your card information.

For any further queries, please feel free to reach out to us at hello@PURECARAT.in or you can simply call our Jewellery Consultant at +91 816 094 9270 , We're here to assist you.